Search found 742 matches

by support
Mon Jul 05, 2021 11:37 am
Forum: DiveLogDT/Dive Log Manager
Topic: Latest update prevents edits on cloud files
Replies: 10
Views: 372

Re: Latest update prevents edits on cloud files

Thank you for your additional feedback and for your patience as we work through the options. Again, for others that may be reading this thread, I'd like to make one point clear. If you always open the same logbook file (DiveLogDT will open the last used logbook file each time you start) and you use ...
by support
Fri Jul 02, 2021 8:31 am
Forum: Dive Log
Topic: Unable to edit dives in the mac desktop version
Replies: 2
Views: 293

Re: Unable to edit dives in the mac desktop version

Hi Philippe, The newest version of DiveLogDT was changed to help protect users from potentially corrupting their logbooks by using them directly from a cloud synchronized folder such as iCloud Drive, Google Drive, Dropbox or OneDrive. Since DiveLogDT’s active logbook file is a database file it can b...
by support
Wed Jun 30, 2021 10:23 am
Forum: DiveLogDT/Dive Log Manager
Topic: Latest update prevents edits on cloud files
Replies: 10
Views: 372

Re: Latest update prevents edits on cloud files

Hi, Thank you for your feedback on the new version of DiveLogDT. We certainly appreciate hearing about user's needs and experience so that we have the opportunity to improve our products. Let me also say that we understand your point and they are certainly valid. In the short term, we will look a so...
by support
Sun Jun 20, 2021 5:26 pm
Forum: Dive Log
Topic: Re Installing
Replies: 1
Views: 254

Re: Re Installing

Hi, Dive Log is only available via the App Store for iOS so this means that if you purchased it you purchased it from Apple. Unfortunately Apple is the only one with access to your purchase records (app developers never learn that you made purchase unless you tell us that you did). So I would recomm...
by support
Tue Jun 08, 2021 5:15 pm
Forum: Dive Log
Topic: Search for deco dives?
Replies: 2
Views: 350

Re: Search for deco dives?

Unfortunately, right now there is no solution for listing just dives that have the deco flag set. I'll add that need to our "to do" list and see what I can come up with. The dive search support (for those reading this that are not seeing search as an option for dives, this is something tha...
by support
Sun Jun 06, 2021 10:53 am
Forum: DiveLogDT/Dive Log Manager
Topic: Mares Smart Air Support
Replies: 7
Views: 342

Re: Mares Smart Air Support

Hi Joe, If you're using a web based email system, macOS can't create an email message with attachments. In this case, DiveLogDT should be informed of this and instead open up a Finder window with the needed files already selected so you can just drag them into your web browser email. We just need th...
by support
Sat Jun 05, 2021 5:01 pm
Forum: DiveLogDT/Dive Log Manager
Topic: Mares Smart Air Support
Replies: 7
Views: 342

Re: Mares Smart Air Support

Hi Joe, Sorry about the confusion. Your Smart Air should work fine with DiveLogDT and the cable you have. We rarely get to test with dive computers that have no dives on them but it is not uncommon for us to report a download error in those cases (we request the first dive and don't get what we expe...
by support
Sat Jun 05, 2021 9:25 am
Forum: DiveLogDT/Dive Log Manager
Topic: Mares Smart Air Support
Replies: 7
Views: 342

Re: Mares Smart Air Support

Hi Joe, You have posted this question under our Mac product section rather than our iOS section, but since you specifically asked about our iOS product I will answer in that context. Please let me know if you need to know details about DiveLogDT for macOS (which also supports the Smart Air) instead....
by support
Wed May 26, 2021 2:17 pm
Forum: Dive Log
Topic: Garmin MK
Replies: 1
Views: 394

Re: Garmin MK

Hi, Garmin's Mk1 and Mk2 (and Mk2i) have slightly different answers. I suspect that you are asking about the MK2i, but I will attempt to address both models here for everyone's edification. Unfortunately, there is no way for a 3rd party app to download the Mk2i directly via Bluetooth (safely). This ...
by support
Sun May 23, 2021 9:00 am
Forum: Dive Log
Topic: Register new Suunto Eon Core
Replies: 2
Views: 386

Re: Register new Suunto Eon Core

Hi, You should be able to just enable Bluetooth on your new EON Core and bring int into range of your iPhone/iPad with the Downloads screen open. The new EON Core will show up under your existing one when it is detected. Then just tap on it and it will pair and be available for use. The previous one...