Search found 728 matches

by support
Tue Jun 08, 2021 5:15 pm
Forum: Dive Log
Topic: Search for deco dives?
Replies: 2
Views: 93

Re: Search for deco dives?

Unfortunately, right now there is no solution for listing just dives that have the deco flag set. I'll add that need to our "to do" list and see what I can come up with. The dive search support (for those reading this that are not seeing search as an option for dives, this is something that is curre...
by support
Sun Jun 06, 2021 10:53 am
Forum: DiveLogDT/Dive Log Manager
Topic: Mares Smart Air Support
Replies: 7
Views: 127

Re: Mares Smart Air Support

Hi Joe, If you're using a web based email system, macOS can't create an email message with attachments. In this case, DiveLogDT should be informed of this and instead open up a Finder window with the needed files already selected so you can just drag them into your web browser email. We just need th...
by support
Sat Jun 05, 2021 5:01 pm
Forum: DiveLogDT/Dive Log Manager
Topic: Mares Smart Air Support
Replies: 7
Views: 127

Re: Mares Smart Air Support

Hi Joe, Sorry about the confusion. Your Smart Air should work fine with DiveLogDT and the cable you have. We rarely get to test with dive computers that have no dives on them but it is not uncommon for us to report a download error in those cases (we request the first dive and don't get what we expe...
by support
Sat Jun 05, 2021 9:25 am
Forum: DiveLogDT/Dive Log Manager
Topic: Mares Smart Air Support
Replies: 7
Views: 127

Re: Mares Smart Air Support

Hi Joe, You have posted this question under our Mac product section rather than our iOS section, but since you specifically asked about our iOS product I will answer in that context. Please let me know if you need to know details about DiveLogDT for macOS (which also supports the Smart Air) instead....
by support
Wed May 26, 2021 2:17 pm
Forum: Dive Log
Topic: Garmin MK
Replies: 1
Views: 144

Re: Garmin MK

Hi, Garmin's Mk1 and Mk2 (and Mk2i) have slightly different answers. I suspect that you are asking about the MK2i, but I will attempt to address both models here for everyone's edification. Unfortunately, there is no way for a 3rd party app to download the Mk2i directly via Bluetooth (safely). This ...
by support
Sun May 23, 2021 9:00 am
Forum: Dive Log
Topic: Register new Suunto Eon Core
Replies: 2
Views: 113

Re: Register new Suunto Eon Core

Hi, You should be able to just enable Bluetooth on your new EON Core and bring int into range of your iPhone/iPad with the Downloads screen open. The new EON Core will show up under your existing one when it is detected. Then just tap on it and it will pair and be available for use. The previous one...
by support
Sat May 15, 2021 9:45 am
Forum: Dive Log
Topic: Please AirSync specific dives
Replies: 2
Views: 150

Re: Please AirSync specific dives

Thanks for the feedback. Being able to import specific dives from another logbook is on the roadmap (this is currently supported in your Mac products). No promises on how soon this will be added but it is on our list that we are working through (as resources allow). We really appreciate hearing abou...
by support
Wed May 12, 2021 11:53 am
Forum: DiveLogDT/Dive Log Manager
Topic: Import from LogTRAK
Replies: 1
Views: 145

Re: Import from LogTRAK

:o Unfortunately, there is a "display" bug in the current release of DiveLogDT/Dive Log Manager such that both the background and the text in the list of Logbooks is the same color. Rendering it rather hard to read. :oops: :oops: But if you click in the popup window where you would expect to see the...
by support
Mon Apr 19, 2021 3:50 pm
Forum: Dive Log
Topic: Merge profile on IOS?
Replies: 2
Views: 1531

Re: Merge profile on IOS?

Okay, you've got it. Actually, you've had it available for a while ... sorry that it is a bit hidden. We refer to the feature as "appending" two dives as it is typically used in the case where you surfaced during a dive and your dive computer registers two separate dive. Once you've downloaded the d...
by support
Thu Mar 25, 2021 9:35 am
Forum: DiveLogDT/Dive Log Manager
Topic: Aqualung i550c downloads showing all at 21%
Replies: 5
Views: 761

Re: Aqualung i550c downloads showing all at 21%

Thanks for the follow up. That is certainly an unexpected outcome for this issue. I'm glad that you were able to get a satisfactory resolution for your issue but one would certainly hope that manufacturers would not ship their devices with significant safety related errors.

Thanks again,

Greg